Gift Vouchers
Looking for the perfect gift for birthdays, Christmas, anniversaries, or any special occasion? Our gift cards offer a bespoke private chef experience, crafted and tailored to the recipient’s tastes. Whether it’s a gourmet dinner at home, a relaxed celebration with friends, or an intimate culinary experience, this is a gift they’ll truly savour
Our gift cards are available in both digital and physical formats. To purchase or redeem a gift voucher, please email us at hello@savourbymattandalice.com.au
Terms and Conditions
-
Gift vouchers are valid for three years from the date of purchase. The expiry date is shown on each voucher.
-
Gift vouchers can be used towards any private chef experience offered by Savour by Matt & Alice, subject to availability.
Bookings must be made directly with us, quoting the voucher code. Advance booking is required.
Vouchers represent a monetary credit. Menu and service prices applicable at the time of booking will apply. Any amount exceeding the available voucher balance is payable by the customer.
Vouchers may be used across multiple bookings. Any unused balance remains available until the original expiry date. Vouchers cannot be reloaded.
-
Vouchers are non transferable and cannot be exchanged for cash.
Change of mind refunds are not available. This does not affect any rights to a refund or other remedy under Australian Consumer Law.
Lost, stolen or damaged vouchers can be replaced where proof of purchase is provided and the remaining balance can be verified.
-
Our standard minimum spends apply. Applicable minimum spends will be disclosed before purchasing a voucher and confirmed when booking.
Our booking terms, including payment requirements and cancellation conditions, will be provided before a booking is confirmed.
-
Additional travel fees apply to events outside the Perth metropolitan area. These will be confirmed before a booking is finalised.
-
Cancellation and rescheduling conditions will be provided before your booking is confirmed.
Any cancellation charge applied to the voucher balance will be subject to Australian Consumer Law and reflect reasonable losses arising from the cancellation. Any remaining voucher credit will retain its original expiry date.
If we cancel your booking, no cancellation charge will apply and we will arrange an appropriate remedy in accordance with Australian Consumer Law.
-
No activation, account keeping, balance enquiry or inactivity fees apply.
-
In the event of business closure or change of ownership, existing vouchers will be honoured if the business is sold as a going concern.
-
Savour by Matt & Alice reserves the right to update these terms and conditions at any time.